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Course Description

Workplace Skills teaches skills vital to workplace success. The topic for 191A is Interpersonal Communication. Need not be taken in sequence. This is a pass/no pass course.

Learning Outcomes

  • Compare three different styles of interpersonal communication.
  • Demonstrate effectively stating own needs and opinions.
  • Examine four roadblocks to good listening.
  • Compare four basic personality types.
  • Illustrate three methods of active listening.

Last modified: November 25, 2014
Gavilan College Red Diamond 5055 Santa Teresa Boulevard Red Diamond Gilroy, CA 95020 Red Diamond (408) 848-4800